Many people seem to have a misguided notion about the concept of “The customer is always right.” They’re the ones who see it ...

Hidden fees, long waits and damage disputes are fueling a surge of traveler anger at rental counters across the U.S.

Andrew Whalley has been jailed ...

There was shock and confusion among locals and staff in Wexford when a well-established gym in Enniscorthy announced it was ...

It’s a shame that customer service doesn’t always get the respect and attention it deserves because it’s among the most important ingredients in any business’s success. There’s no better marketing ...

Mobile phone network operator O2 is urging customers to call a three-digit number and, if necessary, contact their bank as ...

From people who leave negative tips for servers after a meal or leave a dirty diaper on the table to customers who throw ...

UK bookstore lets customers deface Harry Potter books to raise money for trans healthcare.

Oh Doughnuts patrons received a prank with their pastries on Wednesday morning. The beloved Winnipeg business posted on ...

The streaming service is raising its subscription prices ... again.

DAVE CLARK: A viral cupcake shop incident raises a bigger question: Why do we treat service workers so poorly?

The victim, a former United Farm Workers advocate, was found dead behind his counter and the suspect drove off without ...