Many people seem to have a misguided notion about the concept of “The customer is always right.” They’re the ones who see it ...

A longtime Toledo garage door company is warning homeowners to be cautious when searching online for repair services, after ...

Companies are making customer service experiences more exhausting. A new report calls it the "annoyance economy" and it costs ...

Gran Gelato Caffè is a new venue at 525 Cedar St. that offers a dozen rotating flavors of house-made Italian gelato. Flavors ...

As I said to start this rant, there are some absurd stats in our national pastime. Maybe I’ll whine to the commissioner.

"When I finally reached a DCF supervisor to complain, he told me, ‘Don't worry, Tania Hernandez is in charge.'" ...

Six thousand Port Vale fans will travel to Chelsea on Saturday to cheer on the struggling League One side in the ...

We filed a simple online report, one of thousands the agency has received in the region. Six days later, the road was patched.

CLEVELAND, Ohio — Ohio activists just got the green light to try to ban large data centers. But now comes the hard part: ...

Four parks on Beacon Hill have been swallowed by an open-air drug market. Hundreds of people are living and using within them ...

Most kids play hide-and-seek. Zayd Ayers Dohrn, whose parents became fugitives after founding the Weather Underground, ...

Police is warning Maryland residents of a new scheme going around where people are posing as Pepco workers in an attempt to ...