Welcome to Big Break, where some of the most influential figures in the beauty industry reflect on the moments that made them — from the good to the bad and everything in between. Here, Shani Darden, ...

An arrogant spa receptionist who was fired after two days took a "sophisticated" revenge. Lauren Arafat deleted 211 appointments before admitting an offence under the Computer Misuse Act. She claimed ...

A former receptionist took petty revenge after losing her job at a spa following just two days of work. Lauren Arafat, 30, deleted hundreds of appointments from the spa system after she was dismissed ...