NHS Shared Business Services has introduced a £250m communication framework to support trusts in improving patient contact ...

The procurement framework aims to help NHS organisations buy products and services to help communicate with patients more efficiently.

GPs are spending up to a third of their time on paperwork, as patients and doctors warn NHS bureaucracy is undermining care.

Robust data infrastructure and language AI could transform the NHS, addressing the challenges of unstructured data and the need for ethical, transparent data governance in healthcare ...

We all know that corridor care is unacceptable; it creates an exceptionally poor experience for patients – particularly older patients – and their loved ones, generates low morale for our staff, and ...